Shipping Policy

Shipping Policy

Thank you for choosing Zondro as your preferred brand. We want to ensure a smooth and satisfactory delivery experience for your products. Please read the following Shipping Policy to understand our shipping practices:

Shipping Methods:

We utilize reliable shipping carriers to deliver your orders promptly and securely. The shipping method will depend on the destination, size, and weight of the package.

Shipping Zones and Delivery Timeframes

We offer shipping within specified zones. The availability and delivery timeframes may vary based on your location. Typically, orders are delivered with a minimum of 7 days to a maximum of 15 days from the date of purchase. However, please note that unforeseen circumstances or high demand may occasionally cause delays. We appreciate your patience in such cases.

Order Processing:

Once your order is placed and payment is confirmed, our team will begin processing it. Processing times may vary based on product availability and order volume. You will receive an email notification with your order details and tracking information once your order is shipped.

Order Tracking:

At Zondro, we print, package, and ship products based on demand to ensure the highest quality and freshness. We strive to provide timely updates and tracking information for your orders. Here’s how our order tracking process works:

• Order Processing Time: Once your order is placed and payment is confirmed, our team begins processing it. This process includes printing, packaging, and preparing your order for shipment.
• Order Dispatch: Our goal is to dispatch your order as soon as possible. Typically, orders are dispatched within 2-4 days from the date of purchase. Please note that order processing times may vary based on product availability and order volume.
• Tracking Details: Once your order is dispatched from our facility, you will receive an email notification containing your tracking details. This email will provide instructions on how to track the progress of your shipment.
• Tracking Updates: We work with our shipping partners to ensure regular tracking updates. Please allow 24-48 hours for the tracking information to be updated after receiving the shipping confirmation. You can track your order’s progress through the provided tracking number or clicking track order in your email.

Shipping Fees:

At Zondro, we are excited to offer free shipping on all orders across India. We believe that everyone should have convenient access to our high-quality products without the burden of additional shipping costs. With our free shipping policy, you can shop with ease and have your favorite Zondro items delivered right to your doorstep, no matter where you are in India.

Incorrect Shipping Information:

It is essential to provide accurate shipping information at the time of placing your order. Zondro is not responsible for delays or additional charges due to incorrect or incomplete shipping addresses provided by the customer.

International Shipping:

International shipping may be available for select locations. However, additional customs fees, taxes, or duties may apply, which are the responsibility of the customer. Please check with your local customs office for any applicable charges before placing an international order.

Order Modifications and Cancellations:

We aim to process and ship orders as quickly as possible. Therefore, modifications or cancellations of orders may not be possible once the order has been submitted. Please review your order carefully before confirming the purchase.

Lost or Damaged Shipments:

In the rare event that your shipment is lost or damaged during transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue promptly.

Please note that this Shipping Policy is subject to Zondro’s Terms and Conditions, and we reserve the right to modify or update this policy at our discretion. For any further queries or assistance regarding shipping, please feel free to contact our customer service team.

Thank you for choosing Zondro. We appreciate your support and hope you enjoy your products.